Information We Collect

SportsBikeShop may collect information that you provide directly when you shop with us, create an account, contact us, subscribe to emails, or use features on our website.

• Name, email address, billing details, and delivery details.
• Order information, product selections, payment status, and purchase history.
• Customer service messages, questions, returns, exchanges, and support requests.
• Account login details and preferences, if you create an account.
• Website usage information collected through cookies and analytics tools.

How We Use Your Information

SportsBikeShop uses customer information to operate the store, process purchases, respond to support requests, improve the shopping experience, and communicate with customers when needed.

• To process and manage orders.
• To provide order updates and customer support.
• To assist with shipping, returns, exchanges, and product questions.
• To help maintain account access and account-related services.
• To improve website performance, product presentation, and customer experience.
• To send marketing emails when you have subscribed or otherwise agreed to receive them.

Order Processing

When you place an order with SportsBikeShop, we use the information you provide to confirm your purchase, prepare your order, communicate about your order, and help resolve any order-related questions.

We may also use order information to help detect errors, prevent misuse, review payment status, and maintain accurate customer records.

Payment Information

SportsBikeShop uses PayPal, Stripe, and credit card payment options to process payments. Payment information may be collected and processed by the selected payment provider according to its own privacy and security practices.

Please do not send full credit card details, payment passwords, or other sensitive payment information by email.

Cookies and Analytics

SportsBikeShop uses cookies and analytics tracking to help the website function, remember preferences, understand site activity, improve performance, and support a smoother shopping experience.

• Essential cookies may help the website operate properly.
• Preference cookies may remember selected settings or browsing choices.
• Analytics tracking may help us understand how visitors use the website.
• Shopping-related cookies may help maintain cart, checkout, and account functions.

You may be able to adjust cookie settings through your browser. Some website features may not work correctly if certain cookies are disabled.

Email Marketing

If you subscribe to SportsBikeShop email marketing, we may use your email address to send updates, offers, product information, and store news.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in our emails or by contacting us at [email protected].

Service Providers

SportsBikeShop may share limited information with service providers that help us operate the store, process payments, manage orders, support website functions, provide customer service, and improve the shopping experience.

Service providers are expected to use customer information only as needed to perform the services they provide to SportsBikeShop.

Data Security

SportsBikeShop takes reasonable steps to protect customer information from unauthorized access, misuse, loss, alteration, or disclosure.

No website, online service, or electronic storage method can be guaranteed to be completely secure. Customers should use strong passwords, keep account details private, and contact us if they believe their information has been used without permission.

Data Retention

SportsBikeShop keeps customer information for as long as needed to provide services, manage orders, respond to support requests, maintain business records, resolve disputes, and meet applicable operational requirements.

When information is no longer needed, we may delete, anonymize, or securely retain it as appropriate.

Customer Privacy Rights

Depending on your location, you may have rights regarding your personal information. These may include the right to request access, correction, deletion, restriction, or a copy of certain information.

To make a privacy-related request, contact SportsBikeShop at [email protected]. We may need to verify your identity before completing your request.

Children’s Privacy

SportsBikeShop is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review the request.

International Users

If you access SportsBikeShop from outside the location where our store operations or service providers are based, your information may be processed in another country or region.

By using our website or placing an order, you understand that your information may be handled where our store systems, payment providers, or service providers operate.

Policy Updates

SportsBikeShop may update this Privacy Policy from time to time to reflect changes in our store operations, website features, customer services, or privacy practices.

Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, how SportsBikeShop handles personal information, or how to make a privacy request, please contact us: